Business Development

Take a look at our interview at the BBC

Its bad out there yes but its not the end of the world. I know that from my own experience because people are still buying products from me not as much but they are none the less.

I’m a realist. Like everyone else, and of course I am concerned about the state of our economy. And like most of you I tend to blame it on those who irresponsibly pushed world financial markets to the state they are in now But I have learnt to balance those feelings with a practical optimistic outlook. I know that, with the right strategies, my businesses can come out of this even stronger and so can yours

Is My Business Doomed to failure in these hard times? “ Not necessarily and as long as I am making good sound business decisions like cutting back making even better choices then my chances of survival are more than good.

My online retail business has dropped off around 6% in the past four months, a choice I made was to add lower priced items and bring in new types of client and keep existing clients with this tactic too as people are cutting back,

Of course my products will still be in demand to everyone who needs hair care I will move down a tag from expensive items to second best for now so I slow down on the dear and supply the not so dear its worked for me and it will for you plus I gain new clients and have a bigger variety of products when the economy picks up.

Some companies are even reporting growth: My theory is that purchasing decisions, even during rough economic times, come down to buyers searching for value.

So what’s the best way for me to Sustain or maybe Even Grow My Business in This Economic Climate?

Whether your business is your primary livelihood or a means of supplementary income, you want to not only survive this economic stretch, but to emerge stronger.

Expect tough times to last at least one to two years
Save and Avoid Over-Leveraging: Savings can be cash or merchandise inventory.

Be wary of over-leveraging yourself; too much debt could wipe you out if sales revenues slip too far.

If you have some inventory built up, then you can spend less over the next six months working off your existing stock. Overall sales may be lower, but so will your expenses, netting a better cash flow.

Keep hold of cash and keep Inventory at Minimum: Make smaller and more frequent orders from your vendors. I now offer discounted postage on 3 or more items this allows me to keep more cash on hand and hold my inventory to a minimum level.

Focus on No- and Low-Price Points: Stock up on products with low price points. I find that hair care products retailing in the range of £6.00 to £8.00 sell best during tough times.

Keep Marketing and keep trying see What Works Best: We know many will go out of business in the coming year. Survivors will be those that adapted to a new economic climate.

So it is imperative that you be creative and adapt to change – try new stuff its exiting! – And keep refining your marketing to develop new business. Unless you have 100% market share in your region or sector, there’s always new business to grab, including from competitors.

My final advice is to keep trying new marketing strategies. Even if only one or two of your efforts is successful, you will be in good shape to weather the financial downturn

9 Responses to “Business Development”

  1. George July 25, 2010 at 9:10 am #

    Hi

    I like your approach. Much to my surprise a lot of our business is coming from the EU rather than the UK. It has been picking up very quickly where as the UK market is slowing down.

    I would be interested in any other articles you have.

    Kind regards

    George

    • learn2sellonline July 25, 2010 at 10:38 am #

      Thanks george and thanks for looking in have been through a couple of recessions now you do get stronger and wiser and I agree a lot of our orders are from europe too probably 37% against UK orders.

  2. Malcolm Stockings March 29, 2011 at 10:07 am #

    Thank you for the info. at Crowne Plaza last Wednesday.
    Please would it be possible for you to send me PDF file
    for E Bay beginners as well as the advanced file.
    Thanks for a great time-Malcolm and Andrew at Project Colt.

  3. Arnett Dowse May 13, 2012 at 6:58 pm #

    This is really interesting! I don’t think you’ve considered the human factor, but I still think you make a lot of sense.

    • learntosellonline May 13, 2012 at 8:14 pm #

      Hi Arnett thanks for your comment actually it was the human factor to what is happening out in the world that prompted the article,I believe that I have more than considered the human factor that’s why I wrote the article

  4. Karl (business blogger) Craig-West April 8, 2013 at 10:05 am #

    Good point about an entry-level price.

    However, one of the problems I see in the small business world is a lack of clarity about who your customer is. When you understand who your customers are, by creating your customer profiles etc, you can then set prices accordingly.

    Competing on price may help to maintain market share for a while buts it’s really a simply a race to the bottom and ultimately nobody wins.

    Here’s a thought though: if you offer an upsell at an advantageous price then large numbers of buyers will take it (even on low-price items). McDonald’s added over 20% to their bottom line just by adding the question “Would you like to go large?”

    • learntosellonline April 8, 2013 at 2:04 pm #

      Its a good point you make Karl and will certainly work in some areas,I can only speak for our own clients and experiences of which we have over 600 some high profile some very high profile and all are looking for reductions in costs.

      We have lost one or two because we were unable to meet their valuation based on current economic downturn.

      However we are happy to report that we were able to lower our prices whilst not being silly to all others thus maintaining their loyalty and ongoing business.

      Our revenue did drop as a result but by introducing lower priced items our revenue has now returned and surpassed previous financial results, and we are happy to announce a new type of client into the business as a result of this new strategy.

      Its worked for us and is a thought for all to consider.

      Thanks for your input Karl appreciate it.

  5. Richard Brown (@siennasol) April 11, 2013 at 11:03 am #

    I think Karl has a point with the race to the bottom statement & businesses not knowing who their ideal client is.

    Both are very relevant to running an eBay business. where you will struggle to attract your ideal client. Much of the time a buyer is only looking for the cheapest product & really doesn’t care less who is selling it. If they find your widget is half the price of anyone else’s you are doubly doomed as they will always think that there is something wrong with it.

    we sold a Brand name cosmetic on eBay, super cheap & got people wanting to send it back as they thought it was a copy (it wasn’t). The cheaper the product the more likely they are to be unhappy with it. Unhappy customers cost a lot of money. Money you don’t have because your margins are too tight.

    The best way we find is to bundle and add value with items which have a high perceived value (but low cost to us), or to sell your own brand.

    • learntosellonline April 12, 2013 at 7:46 am #

      Thanks for the input Richard how you finding business generally these days?

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